MedBuddy Privacy Policy

Effective Date: 01 April 2025

MedBuddy ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website [hhttps://www.med-buddy.com/] (the “Website”).

By accessing or using MedBuddy, you agree to this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you register or interact with our Website, we may collect:

Name
Email address
University affiliation (if applicable)
Payment information (for premium services)
Any information you voluntarily provide in messages, support requests, or forum discussions

1.2 Non-Personal Information

We may collect non-identifiable data, such as:

Browser type and version
Device information
IP address
Pages visited and time spent on our Website
Cookies and tracking technologies

2. How We Use Your Information

We use the collected data to:

Provide, operate, and maintain the Website
Improve user experience and enhance our services
Personalize content and recommendations
Process payments and manage subscriptions
Communicate with you regarding updates, promotions, or support requests
Ensure the security of our platform
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

Service Providers: We may share data with third-party services (e.g., payment processors, hosting providers) to facilitate our services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.
Business Transfers: If MedBuddy undergoes a merger, sale, or business transfer, your data may be part of the transferred assets.

4. Data Security

We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform is 100% secure. We encourage users to take precautions, such as using strong passwords and not sharing sensitive data publicly.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can control cookie settings in your browser, but disabling cookies may affect certain features of our Website.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and request a copy of your personal data
Correct or update your information
Request data deletion (subject to legal and operational requirements)
Opt out of marketing communications

To exercise these rights, contact us at nzuzodlamini.enactusukzn@gmail.com.

7. Third-Party Links

Our Website may contain links to third-party websites or resources. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting updates on our Website. Continued use of MedBuddy after changes means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: nzuzodlamini.enactusukzn@gmail.com
Website: https://www.med-buddy.com/